Contact Us or Email Us

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Welcome to one of the Oldest Sauna Companies in North America!
- Serving every part of the USA and Canada -

"Over 65,000 saunas have been installed by our customers since 1974"

Home Saunas Since 1974

341 Marsland Drive, Units 1-2

Waterloo, Ontario, Canada N2J 3Z2

Call Toll-free in USA: ..... 1-800-519-5753
Call Toll-free in Canada: 1-800-519-5753

Fax: ... ... ... ... ... ... ... ... ... 1-800-519-5261
Local Calls: .... ... .... .... .... 519-725-0666

** Email the Online Sauna Store:

... ... ... Please use the "Contact Us" form above for faster service. Avoid use of this form.

In the USA - Include your state and Zip code. In Canada: include city and postal code.

** Email the Sauna-Guru:

... ... ... Please use the "Contact Us" form above for faster service. Avoid use of this form.

In the USA - Include your state and Zip code. In Canada: include city and postal code.

** Email Address ... saunaguru (at) gmail.com

Customer Service - Telephone Answering Hours at 1-800-519-5753:
(Store/Factory Hours are Below)
Monday-Tue-Wed Tel: .. ... 8:30 a.m. to 7:00 p.m. E.S.T.
Thursday Telephone: ... ... 8:30 a.m. to 7:00 p.m. E.S.T.
Friday Telephone: ... ... .... 8:30 a.m. to 7:00 p.m. E.S.T.
Saturday Telephone: ... .... 9:00 a.m. to 4:00 p.m. E.S.T.
Sunday Telephone: .. ... .... 10:00 a.m. to 4:00 p.m. E.S.T.

Sauna Store Hours: ... Customer Service Hours:
(Sauna Store Hours are Different - Special arrangements are available)
To Confirm Time of Visit or Appointment: ... ... call 1-800-519-5753 or 519-725-0666 local
Mon-Tue-Wed Sauna Store: . 9 a.m. to 5:00 p.m. E.S.T.
Thurs-Fri Sauna Store: .... .... 9 a.m. to 5:00 p.m. E.S.T.
Saturday Sauna Store: .... By Appointment Only - 11 a.m. to 2:00 p.m. E.S.T. - Personal Appointments Only
Sunday Sauna Store: .... .. Closed on Sundays - Tel Calls Answered Only

Canada: #1 Factory & Sauna Store ... ...... in Waterloo, Ontario

USA: ....... Serviced Direct - from the Canadian Factory

Australia: #3 Factory & Sauna Store ... ... Australian affiliate. A visitor ticket is required. Just call us.

Canada Sauna Store: ... Visit Sauna Store for Canada
USA Sauna Stores: ... ... Visit Sauna Store for USA

POLICY - Returns, Exchanges & Refunds on Purchases of Saunas & Sauna Products
POLICY - Terms of Use & Privacy Policy of this Website

Sauna Kit Customer Emailed us:
"Thanks for your great customer service & for making an amazing product. Our outdoor sauna is built and we are using it daily & loving it. It was a pleasure working with you!"

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