Contact Us or Email Us

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Welcome to one of the Oldest Sauna Companies in North America!
- Serving every part of the USA and Canada -

"Over 65,000 saunas have been installed by our customers since 1974"

Home Saunas Since 1974

341 Marsland Drive, Units 2-3

Waterloo, Ontario, Canada N2J 3Z2

Call Toll-free in Canada: 1-800-519-5753
Call Toll-free in U.S.A.: .. 1-800-519-5753

Fax: ... ... ... ... ... ... ... ... ... 1-800-519-5261
Local Calls: .... ... .... .... .... 519-725-0666

Email Store at: .... ... ... ... ... Temporarily - Please Email to: ... Sauna Store <saunaguru (at) gmail.com>
or Email the Sauna-Guru: ... SaunaGuru <saunaguru (at) gmail.com> ... Please change (at) to @ when emailing

Telephone Hours: ... Customer Service Hours at 1-800-519-5753:
(Store/Factory Hours are Below)
Monday-Tue-Wed Tel: .. ... 8 a.m. - 10:00 p.m. E.S.T.
Thursday Telephone: ... ... 8 a.m. - 10:00 p.m. E.S.T.
Friday Telephone: ... ... ... 8 a.m. - 10:00 p.m. E.S.T.
Saturday Telephone: ... ... 8:00 a.m. - 6:00 p.m. E.S.T.
Sunday Telephone: .. ... ... 11:00 a.m. - 5:00 p.m. E.S.T.

Sauna Store Hours: ... Customer Service Hours:
(Sauna Store Hours are Different - Special arrangements are available)
To Confirm Time of Visit or Appointment: call 1-800-519-5753
Mon-Tue-Wed Sauna Store: . 8 a.m. - 6:00 p.m. E.S.T.
Thurs-Fri Sauna Store: .... .... 8 a.m. - 6:00 p.m. E.S.T.
Saturday Sauna Store: .... By Appointment - 9 a.m. - 2:00 p.m. E.S.T. - Just Call for a Personal Visit Time
Sunday: .... ... ... ... ... .. ... . By Appointment - Store is Closed Normally on Sundays

Canada: #1 Factory & Sauna Store ... ...... Waterloo, Ontario

USA: ....... Now Serviced Direct from 2 Factories - both located less than 2 hours from the border

Australia: #3 Factory & Sauna Store ... ... Australian affiliate. A visitor ticket is required. Just call us.
Europe: ... #4 Factory & Sauna Store ... ...UK affiliate. A visitor ticket is required. Just call us.

Other Affiliate Sauna Suppliers: We facilitate connections with other ethical sauna suppliers without obligation.

Canada Sauna Store: ... Visit Sauna Store for Canada
USA Sauna Stores: ... ... Visit Sauna Store for USA

POLICY - Returns, Exchanges & Refunds on Purchases of Saunas & Sauna Products
POLICY - Terms of Use & Privacy Policy of this Website

Sauna Kit Customer Emailed us:
"Thanks for your great customer service & for making an amazing product. Our outdoor sauna is built and we are using it daily & loving it. It was a pleasure working with you!"

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